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Communication in healthcare

First of all, what is communication?

According to Merriam-Webster, communication is defined as the act or process of using words, sounds, signs, or behaviours to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. It could also be a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviour. Specifically, as humans, we use language as a form of communication.

The core of healthcare is communication. 

To be exact, it requires healthcare personnel to engage in effective communication. Effective communication is essential not only for addressing patient needs and ensuring a safe, high-quality, and patient-centred care but also for how we administer healthcare. To facilitate significant improvement, the road to providing better care must be based on effective communication applied in all aspects across the variety of healthcare delivery.

On that topic, what is effective communication in healthcare?

In healthcare contexts, effective communication requires the ability to communicate difficult or technical words in a way that is commonly understood. It also necessitates two-way communication. Healthcare personnel, for example, must interpret and implement the information provided by other staff members, as well as convey the activities they have taken.

To have clear, timely and discrete communication between healthcare personnel is what constitutes effective communication. This communication is necessary in order to establish correct diagnoses, administer appropriate treatments, and guarantee that patients are aware of their health status and requirements.

References:

1) Communication Definition & Meaning. (n.d.). Merriam-Webster. https://www.merriam-webster.com/dictionary/communication

2) OnPage Corporation. (2020, August 14). Effective Communication Between Healthcare Professionals. OnPage. https://www.onpage.com/effective-communication-between-healthcare-professionals-best-practices/


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